What the Traditional Parcel Industry Can Learn from On-Demand Apps
The traditional parcel delivery industry has served as a reliable framework for global commerce for decades. However, the rapid emergence of on-demand delivery apps has fundamentally altered customer expectations. Features like real-time tracking, AI-driven optimization, and instant communication have redefined logistics. As the parcel industry faces growing competition, there’s much it can learn from the success of these innovative apps. Below, we explore how traditional parcel companies can bridge the gap and improve operations.
